I understand that there are many things that come up in everyday lives. While i am sympathetic, the salon cannot absorb the financial responsibility of last minute cancelations.

I do not double book appointment times, but rather reserve specific times for each client giving you quality time with me as your stylist. So when you don’t turn up to appointment times booked specifically for you it means someone else has missed out on that appointment which is not fair to me or, other clients.

To protect you & other clients I have adopted the following salon polices which, I may use at my discreation & waive where I deem necessary.

1. All new clients are required to pay a deposit of 50% to secure their appointment which, will be deducted from the overall service at the end of the appointment
2. All No-Show or Cancelled appointments outside the 72hr notice period will result in losing your deposit.
3. All No- Show clients will be required to pay a deposit of 50% for all future appointments
4. All clients will be sent a confirmation text & email three days before their appointment. 
5. We use & recommend professional products. We cannot guarantee lasting results unless, you are using the recommended home haircare purchased from  Ombre’ Hair Salon.  

I thank you in advance & look forward to meeting you, kind regards Chrissy from Ombre’ Hair